Privacy Policy

Last Updated: January 23th, 2026

1.Definitions

“Provider”, “We”, “Us”, “Our” refers to the company Sensorbis GmbH, with legal address in Seidlgasse 21, 1030 Vienna, Austria.

“App” refers to the Dietolo mobile application and all related services provided by the Provider. Additional age-related restrictions may apply depending on your platform or region.”

2.Introduction

This Privacy Policy explains how the Operator of the App collects, uses, stores, and protects your personal data. By creating an account and using the App, you agree to the practices described in this Policy.

We are committed to handling your information responsibly and in compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, the Austrian Data Protection Act, and relevant United States state privacy laws.

3.Data we collect

All features of the App require an account. We may collect the following categories of personal data:

3.1 Account information

• Email address
• Password (stored in encrypted form)

3.2 Profile and health data

• Name (optional)
• Sex (optional)
• Date of birth (optional)
• Height (optional)
• Weight (optional)
• Dietary, activity, muscle-level and lifestyle information
• Activity and health data obtained from third-party devices and applications that you explicitly connect to, or authorize for use with, the App

This data is used to provide App functionality and personalized insights.

3.3 Media and sensor data

If you choose to use certain features, we may collect:

• Images and audio recordings you voluntarily provide
• Metadata associated with uploaded media

3.4 Usage and technical data

• Device information (model, operating system version, language settings)
• IP address
• App usage patterns
• Crash logs and diagnostics
• Interaction data (screens visited, features used)

4.How we use your data

4.1 Providing and improving the App

• Creating and managing your account
• Delivering core features and personalized insights
• Tracking progress and storing your wellness data
• Ensuring compatibility and performance

4.2 Communication

• Account notifications
• Security alerts
• Service updates
• Optional marketing messages (only with your consent)

4.3 Analytics and development

• Understanding usage patterns
• Improving features and user experience
• Fixing bugs and optimizing performance

4.4 Legal and security

• Preventing fraud or misuse
• Complying with legal obligations
• Enforcing our Terms of Use

We do not use your data for automated decision-making that produces legal or similarly significant effects.

5.Legal bases for processing

Where required by law (such as under GDPR and similar laws), we process your data based on:

• Contract necessity - to provide the App and its features
• Legitimate interests - security, analytics, and service improvement
• Consent - for access to protected features (such as the camera and microphone), as well as for marketing communications
• Legal obligations - compliance with applicable laws

You may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

6.Sharing your data

We do not sell your personal data. We may share data only in the following cases:

6.1 Service providers

We use trusted third-party service providers for:

• Cloud hosting and storage
• Authentication
• Analytics and crash reporting
• Email delivery and communication

These providers process data only on our behalf and under strict confidentiality and security obligations.

6.2 Legal authorities

We may disclose data when required by law or when necessary to protect our rights, users, or the public.

6.3 Other users

We only share content with other users or third-parties if you explicitly choose to do so (for example, by sharing reports, screenshots or progress).

6.4 Non-personally identifiable data

We may also share anonymous, anonymized, or aggregated information with third-parties, provided that it cannot reasonably be used to identify you.

We encourage you not to include personally identifiable information in any images or audio recordings you upload.

7.International data transfers

If your data is transferred outside your country or region, we use appropriate safeguards such as:

• Standard contractual clauses
• Adequacy decisions
• Secure processing agreements

8.Data retention

We retain your data only as long as necessary for:

• Providing and maintaining the App
• Fulfilling legal obligations
• Resolving disputes
• Maintaining security and preventing abuse

You may request deletion of your account at any time. After deletion, we remove or anonymize your data unless retention is legally required.

9.Your rights

Your rights depend on your jurisdiction. They may include:

9.1 GDPR / UK GDPR rights

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (“right to be forgotten”)
• Restrict processing
• Object to certain processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

9.2 US state privacy rights

Residents of certain US states (such as California, Virginia, Colorado, Connecticut, and Utah) may have additional rights, including:

• The right to know what personal data is collected and how it is used
• The right to access your data
• The right to request deletion of your data
• The right to correct inaccuracies
• The right to opt out of:
  • Targeted advertising
  • The sale or sharing of personal data
  • Certain profiling activities
• The right to appeal a denied request

We do not sell personal data.

9.3 Other regions

We comply with privacy rights provided by applicable local laws in other regions as well.

To exercise your rights, please contact us using the details in the “Contact information” section below. We may need to verify your identity before responding to your request.

10.Data security

We implement technical and organizational measures to protect your data, including:

• Encryption of sensitive data
• Secure authentication mechanisms
• Access controls and role-based permissions
• Regular security reviews and monitoring

No system is completely secure, but we take reasonable steps to safeguard your information.

11.Children's privacy

The App is not intended for children below the age of digital consent in their jurisdiction unless a parent or guardian provides approval. We do not knowingly collect data from children without appropriate authorization. If you believe we have collected data from a child without proper consent, please contact us so we can take appropriate action.

12.Third-party links and integrations

The App may contain links or integrations with third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or behavior. We encourage you to review the privacy policies of any third-party services you use.

13.Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be communicated through the App, the associated email address or other reasonable means. Continued use of the App after updates indicates acceptance of the revised Policy.

14.Contact information

For questions, requests, or concerns regarding this Privacy Policy, you may contact us at our company address or via the email address listed in the app store.